Lightweight Drapey Fleece Oversized Hooded Sweatshirt

All fully verified and paid apparel orders will undergo internal review, product sorting, quality checking and secure packaging procedures within 1 to 5 business days, excluding weekends and official public holidays in New Zealand. During peak shopping seasons or periods of sudden order volume surges, the standard preparation cycle may be moderately prolonged. Our customer service team will send formal delay notifications to clients promptly if any obvious dispatch postponements occur.

Logistics expenses for each individual order are calculated based on package weight, dimensional specifications and final delivery destination. Accurate shipping costs will be clearly displayed and confirmed on the checkout page before order submission. Our standard logistics service for all clothing merchandise provides an estimated delivery period of around 15 business days after warehouse dispatch. All delivery durations are reference values only, which may be affected by courier operational disruptions, cross-border customs clearance procedures, extreme weather events, regional logistical limitations and global public holiday arrangements.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@carondress.shop. Please note that returns will need to be sent to the following address: 2 Crayne Street, Wellington, Masterton 5810, New Zealand
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@carondress.shop. 

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