All fully verified and paid apparel orders will undergo internal review, product sorting, quality checking and secure packaging procedures within 1 to 5 business days, excluding weekends and official public holidays in New Zealand. During peak shopping seasons or periods of sudden order volume surges, the standard preparation cycle may be moderately prolonged. Our customer service team will send formal delay notifications to clients promptly if any obvious dispatch postponements occur.
Logistics expenses for each individual order are calculated based on package weight, dimensional specifications and final delivery destination. Accurate shipping costs will be clearly displayed and confirmed on the checkout page before order submission. Our standard logistics service for all clothing merchandise provides an estimated delivery period of around 15 business days after warehouse dispatch. All delivery durations are reference values only, which may be affected by courier operational disruptions, cross-border customs clearance procedures, extreme weather events, regional logistical limitations and global public holiday arrangements.
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